Empowering practitioners to talk about money
This page was brought to you in collaboration with Renfrewshire HSCP, Engage Renfrewshire and Renfrewshire Council and is based around the Health Improvement Team work focusing on “ways to talk about money”.
It offers you a structured way to engage with your customer, patient, client or service user (termed as client for the purposes of this resource) to talk about money worries, in particular if money worries are playing a role in their lives. If you are a practitioner and work with people on any level, this guide will help you to begin to talk about money while reducing stigma and increase your confidence while directing you to where you should be able to get your client help.
Some people may be financially struggling or squeezed1 and others may just benefit from generally opening up conversations around money.
1Money Advice and Pension Service (MaPS) Segmentation definition:
Struggling describes the least financially resilient, characterised by low incomes, high rates of benefit dependency, poor provision for later life, little to no savings buffers in case of financial hardship and high over-indebtedness.
Squeezed describes people deemed to be high-risk, characterised by high rates of dependency on credit, absence of savings buffers to cope with income shocks, insufficient preparation for later life, and they may be living beyond their means in many cases.